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ORIGINAL ARTICLE
Year : 2013  |  Volume : 1  |  Issue : 2  |  Page : 92-98

Using failure modes and effects analysis techniques in assessment of medical records errors in Qadir hospital, Shiraz in 2012-2013


1 Medical Management and Informatics College, Student Research Committee, Shiraz University of Medical Sciences, Shiraz, Iran
2 Department of Health Management, Medical Management and Informatics College, Shiraz University of Medical Sciences, Shiraz, Iran
3 Student Research Committee Medical Management and Informatics College, Shiraz University of Medical Sciences, Shiraz, Iran

Correspondence Address:
Hamed Rahimi
Master's Degree Student in Health Services Management, Faculty of Health Management and Informatics, Students Research Committee of Shiraz University of Medical Sciences, Shiraz
Iran
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Source of Support: This research is an approved project by the Students Research Committee and the Research Deputy of Shiraz University of Medical Sciences, No. 91-6144, and sponsored by the Shiraz University of Medical Sciences, Conflict of Interest: None


DOI: 10.4103/2347-9019.128122

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Introduction: Failure modes and effects analysis (FMEA) is a preventive method to improve and increase system safety. Using this technique, four selected process errors were identified, evaluated, prioritized and analyzed, in medical records section in Qadir hospital in Shiraz. Materials and Methods: This is an applied descriptive study in which using FEMA in medical records section were identified and analyzed. The included steps are: Processes selection, drawing processes flowcharts, determination of failure modes and effects by brainstorming, prioritization of failure modes, determination of root causes of failure modes using Eindhoven classification model. Results: Using FEMA methodology, we found that 41 failure modes in 4 selected processes. Totally, 13 failure modes with risk priority number ≥100 were identified as "non-acceptable risk" and their root causes were classified according to Eindhoven Classification model. Conclusion: By emphasizing on preventive approach and team work, FMEA technique can enhance staff precision and attract their attention to their possible professional weaknesses in recording medical errors and prevent their failure.


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